Office Assistant

Marketing Plus is a Lahore-based partnership supplying business supplies and equipment to offices, retailers and institutions. This role supports UK operations and customer interactions from Reading, United Kingdom.

Responsibilities

• Provide day-to-day administrative support to ensure smooth office operations.
• Assist with order coordination, inventory tracking, and basic customer enquiries.
• Maintain reception and general office services: handle incoming calls, greet visitors, and direct enquiries.
• Process and track purchase orders, sales invoices and delivery documentation; prepare paperwork for local carriers and liaise with suppliers regarding order status.
• Manage electronic and physical filing systems, ensuring accurate record keeping for customers, suppliers, and inventory transactions.
• Support basic inventory checks and data entry for stock levels; flag low stock to procurement and prepare simple inventory reports.
• Coordinate internal meetings and travel logistics; prepare agendas and take meeting minutes.

• Must have: Proven administrative experience in an office environment (1-2+ years).
• Proficiency in Microsoft Office (Word, Excel, Outlook); ability to maintain and update spreadsheets for orders and inventory.
• Clear written and verbal English communication for customer interactions and supplier correspondence.
• Basic bookkeeping familiarity: handling invoices, purchase orders, simple reconciliations.
• Data entry accuracy; experience using CRM or ERP systems is desirable.
• Customer service orientation and problem-solving; ability to escalate issues appropriately.
• Time management, ability to multitask under moderate supervision; reliable punctuality and professional presentation.
• Comfortable coordinating logistics and liaising with vendors, couriers and internal stakeholders.