Receptionist

Job Description: The Receptionist will be the first point of contact for clients, students, and business partners visiting the Lahore office. You will manage front-desk operations and support administrative workflows for a small professional team at a consultancy and services firm delivering international education guidance, business advisory, and digital services.

Key responsibilities

• Greet visitors, manage the reception area, and ensure a welcoming office environment.
• Answer, screen, and route incoming calls; take accurate messages and follow up when required.
• Manage incoming and outgoing mail and courier items; coordinate timely distribution.
• Maintain appointment schedules, assist with meeting room bookings, and provide basic meeting setup.
• Perform clerical tasks: data entry, filing, photocopying, and maintaining office supplies inventory.
• Support administrative tasks for consultancy projects, including coordination with international partners and preparation of client-facing documents.
• Ensure adherence to office policies and maintain discretion/confidentiality when handling information.

Job Specification: Must-have skills

• Minimum 2 years reception/administrative experience.
• Excellent verbal and written communication in English and Urdu; clear, polite phone etiquette.
• Strong interpersonal skills; customer-focused and professional.
• Organizational and time-management skills; ability to prioritize tasks and be punctual.
• Basic administrative skills: data entry, filing, copying, mail/courier handling.
• Computer proficiency: MS Office (Word, Excel, Outlook) and basic office software.
• Attention to detail, discretion, and confidentiality.

Preferred

• Diploma in office management or secretarial studies or relevant receptionist/administrative training.