Key Accounts Coordinator - Insurance

Employment type: Full-Time, On-site

Shift: Morning Shift

Salary: 15,000 - 20,000 ZAR

Role overview:

Responsible for client relationship management and coordination of key accounts within the Debtors/Insurance department. The role includes debtor control tasks, client visits, administration, and ensuring accurate, timely handling of account-related tasks.

Key responsibilities:

• Manage relationships with key clients and act as primary contact for account queries
• Coordinate key account activities and ensure accurate debtor control and reconciliations
• Handle client communications in both Afrikaans and English (written and verbal)
• Perform administration tasks and maintain accurate records
• Liaise with internal teams and external service providers as required
• Visit clients as needed (travel costs reimbursed)
• Prioritise tasks to meet deadlines and manage multiple priorities under pressure
• Identify and resolve account-related issues proactively

• Bilingual: Afrikaans and English (strong written & verbal)
• Experience: Recent experience in Client Relationship Management, Key Accounts Coordination, Debtors Control or similar (preferably in Insurance, Surety Bonds, or Legal industry)
• Administration: Strong administration skills and high attention to detail
• Computer skills: MS Office literate
• Driver's license: Valid driver's license (client travel required)
• Other: Strong relationship management, organisational and coordination skills; deadline-driven; problem-solving and proactive approach; stable employment record and contactable references