Digital Field Officer (DFO)
Aik DigitalOriginal job description
Source: mustakbil.comResponsibilities:
- Engage and onboard new customers for the Aik Digital platform
- Conduct field visits to promote digital banking solutions
- Assist clients with account setup and application usage
- Provide customer support and troubleshoot issues
- Gather customer feedback and report insights to management
- Must-have: Excellent communication and interpersonal skills
- Strong problem-solving abilities and customer-centric approach
- Familiarity with digital banking solutions and technology
- Ability to work independently and as part of a team
- Basic knowledge of banking industry regulations
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