Content Writer & Communications Specialist

Job Description: Consumer Voice

About the role

• Produce high-quality, plain-language content that advances Consumer Voice’s mission, including blog posts, policy summaries, email campaigns, press materials, social media copy, brochures, toolkits, and training curricula.
• Translate complex policy, regulatory, and research material into clear, actionable resources for families, residents, advocates, and policymakers.
• Edit and proofread materials to ensure accuracy, accessibility, consistent voice, and adherence to branding and plain-language best practices.
• Collaborate with policy, advocacy, training, and digital teams to develop content strategies that increase engagement, drive fundraising and advocacy actions, and support grassroots organizing.
• Optimize content for SEO, email deliverability, and social sharing; monitor basic content performance metrics and recommend improvements.
• Manage editorial calendar deadlines and content workflows.

Job Specification: Key responsibilities & metrics of success (first 6 months)

• Deliver 24 major pieces (toolkits, policy briefs, or campaigns) and 812 blog/social/email items that meet editorial standards.
• Increase open rates/click-throughs on priority advocacy emails by 10%20% through revised copy and subject-line testing.
• Produce at least one plain-language resource that becomes core outreach material for advocates and partner organizations.
• Maintain editorial calendar with 90% on-time delivery.

Job Rewards and Benefits: Accomodation,Communication