Calling Agent
Fabbs communicationsOriginal job description
Source: mustakbil.comCategory: Customer Service and Call Centre
Career Level: Manager / Supervisor
Employment Type: Full-Time
Shift: Evening Shift
Work Mode: On-site (Lahore, Pakistan)
Salary: 30,000 - 35,000 PKR (base). Incentives available; candidate claim of higher earnings depends on performance and incentives.
Job Description:
- Handle outbound/inbound calls to customers as per campaign requirements.
- Provide information, answer queries, and resolve basic customer issues.
- Meet individual and team targets for calls and conversions as defined by supervisors.
- Maintain accurate records of calls and customer interactions.
- Follow provided scripts, processes and quality guidelines.
- Coach or supervise junior calling agents if required by role level.
- Must-have: Good confidence
- Must-have: Good English communication skills
- Must-have: Intermediate education (Inter) or equivalent
- Preferred: Experience in call centre or outbound calling campaigns
- Other: Ability to work evening shift; on-site presence in Lahore
🛈 This listing was aggregated from mustakbil.com. We index publicly-available job postings; all applications go directly to the source. Thyker does not collect payment for applications.
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