Customer Support Representative (With Knowledge Of Spanish)
Smart ProvideRequired skills
Join Smart Provide as a Customer Support Representative, utilizing your Spanish and English skills to deliver top-notch support to clients. Work remotely and collaborate with a global team.
Original job description
Source: mustakbil.comSmart Provide is an outsourcing/offshoring company founded in 2018 in Dnipro, Ukraine, with a team of specialists delivering turnkey projects globally.
Responsibilities
- Provide customer support during night shifts via email, chat, and phone.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain accurate records of customer interactions in the CRM.
- Collaborate with team members to improve processes and customer satisfaction.
- Assist in translating and interpreting communications for Spanish-speaking clients.
- Minimum 1 year of experience in customer support or a related field.
- Proficient in Spanish and English (spoken and written).
- Familiarity with CRM software and remote communication tools.
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
🛈 This listing was aggregated from mustakbil.com. We index publicly-available job postings; all applications go directly to the source. Thyker does not collect payment for applications.
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